Frequently Asked Questions
Everything you need to know about our modern furniture and services
What is the standard delivery timeframe for furniture?
In-stock items typically ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks depending on your location.
Do you offer international shipping?
Yes, Case Furniture ships worldwide. Shipping costs and delivery timelines vary by country and are calculated at checkout.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made or 'made-to-order' pieces are non-refundable.
Does my furniture come with a warranty?
All Case Furniture products are backed by a 1-year manufacturer's warranty covering structural defects and craftsmanship to ensure long-lasting quality.
How can I care for and maintain my wood furniture?
We recommend dusting regularly with a soft, dry cloth and avoiding direct sunlight or heat sources. Use coasters to prevent water rings and avoid harsh chemical cleaners.
Can I request fabric samples before purchasing a sofa?
Absolutely. You can order up to five fabric or leather swatches free of charge through our website to help you make the perfect choice for your space.